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About us
Tianhua Institute of Chemical Machinery and Automation Co., Ltd.
Our mission is to provide best service to our customers and concentrate on building a long-term partnership with our customers which leading us to create a win-win situation. We are committed to putting our customers as the first priority, by providing high quality products, integrity, honesty and accountability in our worldwide business.
Perfect after-sale
service
Excellent product
quality
Superior test labs and equipments
Strong scientific
research ability
We have advanced equipment technology and authoritative certification.
In recent years, our company has introduced a series of advanced equipment includingplastic machines, waste heat boilers, dryer technology and devices, regenerative thermal oxidizer,chromatogram online analyses system. In addition, we have obtained ISO Certificate of conformity of health safety and environmental management system certifications.
FAQ
Tianhua Institute of Chemical Machinery and Automation Co., Ltd.
Help for you
Q: Why choose Tianhua?
A: We provide total solution from design to manufacture and after sales of chemical machinery, all you need to do is give us your detailed request and we will try our best to solve your problem.
Q: Where is your main market?
A: Our product have been exported to all over the world like USA, Canada, UK, Korea, Malaysia, Australia, Poland, Russia, German, India, etc, and get very good reputation from our customers.）
Q: Where can I see your product sample?
A: As we mainly doing chemical machinery design and manufacture as your different requirement, We have our headquarters in Lanzhou and our manufacture base in Nanjing, Jiangsu. Welcome to visit us or contact us if you have interesting or question on our product.
Q: How does Tianhua machine guarantee the quality?
A: ● In order to ensure the accuracy of each part, we are equipped with a variety of professional processing equipment and we have accumulated professional processing methods over the past years.
● Each component before assembly needs strict control by inspecting personnel.
● Each assembly is in charge by a master who has working experience for more than 15 years
● After all the equipment are completed, we will connect all the machines and run the full production line for at least 12 hours to ensure the stable running in customers' factory.
Q: What's your after-sales service?
A: ● After finishing the production, we will debug the production line, take photos, videos and send them to customers via mail or instant tools.
● After the commissioning, we will package the equipment by the standard export package for shipment.
●According to the customer's request, we can arrange our engineers to customers' factories to do the installation and training.
● Engineers, sales managers, and after-sales service managers will form an after-sales team, online and offline, to follow the customers' project.
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